Privacy Policy
This policy explains how Limanutal collects and processes personal data in connection with the operation of this website and the delivery of its training programme. It is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Limanutal operates from 13-15 Islington Row Middleway, Birmingham B15 1LA. We can be contacted at [email protected] or by telephone on +44 121 643 1312. For the purposes of UK GDPR, Limanutal is the data controller in respect of personal data collected through this website.
If you have questions about how we handle personal data, you may address them to us at the contact details above.
2. Data We Collect
We collect personal data in the following circumstances:
Contact form submissions: When you use the contact form on this website, we collect your name, email address, and the content of your message. We do not collect telephone numbers through the form.
Direct email contact: If you contact us directly by email, we collect the personal data contained in that communication, including your email address and any information you choose to provide.
Website usage data: We may collect technical data about how you access and use this website, including IP address, browser type, pages visited, and time spent on pages. This data is collected through cookies and similar technologies where you have provided consent. Please see Section 8 for further information.
We do not collect special category data as defined under UK GDPR, and we do not knowingly collect data from individuals under the age of 16.
3. How We Use Your Data
Personal data collected through this website is used for the following purposes:
Responding to enquiries: When you contact us via the contact form or by email, we use your name and email address to respond to your enquiry and provide any information you have requested about the programme.
Programme administration: Where you enrol in the Limanutal programme, we use your contact information to administer your access and communicate information relevant to your participation.
Website improvement: Where you have consented to analytics cookies, we use aggregated usage data to understand how the website is used and to improve its content and functionality.
We do not use your personal data for automated decision-making or profiling.
4. Legal Basis for Processing
Under UK GDPR, we are required to identify a legal basis for processing personal data. The bases on which we rely are as follows:
Legitimate interests (Article 6(1)(f) UK GDPR): We process contact form data and direct email communications on the basis of our legitimate interest in responding to enquiries about our programme. We have assessed that this processing does not override the interests or rights of the individuals concerned.
Consent (Article 6(1)(a) UK GDPR): Where we use analytics or marketing cookies, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time by adjusting your cookie preferences through the consent panel on this website.
Contract (Article 6(1)(b) UK GDPR): Where you have enrolled in the programme, we process data necessary to fulfil our obligations under that arrangement.
5. Data Sharing
We do not sell personal data to third parties. We do not share personal data with third parties for their own marketing purposes.
We may share data with service providers who assist us in operating this website and delivering the programme, including hosting providers and email service providers. These providers act as data processors on our behalf and are bound by contractual obligations to process data only on our instructions and in accordance with applicable data protection law.
We may disclose personal data where required to do so by law, by a court order, or by a regulatory authority.
6. Retention Periods
We retain personal data only for as long as is necessary for the purposes for which it was collected.
Enquiry correspondence is retained for up to two years from the date of the last communication, unless a longer period is required in connection with a contractual relationship or legal obligation.
Programme enrolment data is retained for the duration of the enrolment period and for a further period of up to three years thereafter, in accordance with our record-keeping obligations.
Website usage data collected through analytics cookies is retained in accordance with the retention periods set by the relevant analytics platform, subject to the consent you have provided.
7. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may ask us to correct inaccurate or incomplete personal data.
Right to erasure: In certain circumstances, you may ask us to delete your personal data.
Right to restriction: You may ask us to restrict the processing of your data in certain circumstances.
Right to data portability: Where processing is based on consent or contract, you may request that we provide your data in a portable format.
Right to object: You may object to processing based on legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Rights related to automated decision-making: We do not carry out automated decision-making or profiling, so this right is not currently applicable.
To exercise any of these rights, please contact us at [email protected]. We will respond within one month of receiving a valid request.
8. Cookies
This website uses cookies. A cookie is a small text file placed on your device when you visit a website. Our Cookie Policy, available at cookies.html, provides full information about the cookies we use, their purpose, and how to manage your preferences.
We use a consent management tool to capture and record your cookie preferences. Strictly necessary cookies are placed without consent as they are required for the website to function. All other cookie categories require your affirmative consent before being activated.
9. International Transfers
Where any of our service providers are located outside the United Kingdom, we ensure that appropriate safeguards are in place for any transfer of personal data, in accordance with Chapter V of UK GDPR. This may include reliance on the UK's adequacy regulations or the use of International Data Transfer Agreements (IDTAs) as approved by the Information Commissioner's Office.
10. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or damage. These measures include the use of encrypted connections (HTTPS) for data transmission and access controls limiting who can view personal data within our organisation.
No method of electronic transmission or storage is entirely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.
11. Contact and Complaints
If you have any questions about this privacy policy or our data handling practices, please contact us at:
Limanutal
13-15 Islington Row Middleway
Birmingham B15 1LA
Email: [email protected]
Telephone: +44 121 643 1312
If you believe we have handled your personal data unlawfully, or if you are dissatisfied with our response to a request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). The ICO is the supervisory authority for data protection in the United Kingdom. You can contact the ICO at ico.org.uk or by telephone on 0303 123 1113.
We would, however, appreciate the opportunity to address your concerns before you contact the ICO, and we encourage you to contact us in the first instance.